For the highest quality printed product, we recommend the following:
FILE TYPE: .jpg, or .png (if you need to upload .heic files this can be done on our mobile website but not on the desktop website)
DPI (dots per inch): 300 DPI
COLOR PROFILE: sRGB
More info on image specifications can be found here.
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Where do I upload my images?
There are currently two places to upload your images on a computer, through your Artifact Uprising Account, or directly through the editor. If you upload through your account you can create a new gallery. Images uploaded while in the editor will automatically be stored in a gallery called "Untitled Gallery", or you can add new images to an existing gallery in your account.
Artifact Uprising Account
Click "My Account" in the top right-hand side of the home screen. Click "Galleries" on the left, then click the button "Create New Gallery" in the middle of the screen. Title the new gallery, then click "Create Gallery". Finally, click "Upload Photos". Here you can select images from the source, and click "Open" to begin uploading into the new gallery. You can also upload images into an existing gallery in your account.
Artifact Uprising Editor
Once you begin a project you will encounter a prompt to add photos. A few options will be present for where to upload from: Google Photos, Your Computer, use an Existing Gallery, or Mobile Device.
This step can also be skipped and photos added via the right-hand side of the screen in Editor. Under where it says 'Add Photos' there will be a square with a blue plus sign. Clicking on this plus sign will open the subwindow with the options to upload from: Google Photos, Your Computer, use an Existing Gallery, or Mobile Device.
Once all the images are uploaded to a gallery, you'll see the gallery and photos on the right-hand side of the editor screen. You can then click and drag the images into the layouts, or click the plus sign when hovering over an image to add it to the current layout.
Please note: .heic images are only able to be uploaded through the mobile website. Images that are in the .heic file format will not upload via a desktop browser.
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Uploading on our Mobile Website
If you are uploading your images Pro tip: You can still access any galleries created on the Mobile Website! This is a great way to upload images from your phone and create projects on our full website in your Artifact Uprising account.
Here's how to create a Mobile Gallery on your phone:
1. Open your preferred web browser on your phone and visit www.artifactuprising.com
2. Log into your AU account > My Account > Dropdown Menu at the top of the screen > "Create New Gallery"
3. Type in a title for your gallery in the "New Gallery Name" box, and click "Create Gallery"
4. Click "Upload Photos"
5. Select the images you want from your phone’s camera roll and select “Add” when you’ve finished choosing all the images you want. The images should then upload into the new gallery
Once the images are uploaded, you will be able to access those photos from any project you create on our full website (accessed through a computer or laptop). You can also add images from your phone to existing galleries in your account. The uploaded images will be shown in the new gallery in your account, which you can access in the editor too.
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What is the size limit for each image?
Photos must be at or below 25MB each for a successful upload. Organizing your images into folders before upload will help save time searching for the image in the gallery during the building process.
Scanning your Images? Read our tips in A Practical Guide to Scanning Photos.
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How many images can I upload?
You can upload any number of images into one gallery at a time, however, we recommend uploading images in small batches (around 50 at a time) for the best experience.
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How do I upload images from my Google Photos?
To use your images from these third-party image sources, head to the Images tab in the editor on the righthand side. Click "Add Images", then select the icon of the source you would like to use. This will connect to that account, so you can log in and select your images. More information can be found here: Uploading Images via Google Photos
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Why won't my images upload?
Typically images will not upload due to the file type or file size. Our editor can only upload the following file types: .jpg, and .png. Any .heic file types will need to be uploaded from the mobile website, not a desktop browser.
Images must also be under 25MB each. If you are still having trouble, check your internet connection, and try logging out back into your Artifact Uprising account. We recommend uploading images in Google Chrome for the best results. If you are uploading .heic images, be sure to do so on our mobile site.
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I've uploaded images, but am receiving a low-resolution error in the editor.
If your image is below 150 DPI, or the dimensions (width and height) of your image are smaller than the layout, you may receive a low-resolution warning in the editor.
Our editor shows the low-res warning based on the image size and image well. If the resolution is below 150 DPI when the image is put into the project, the warning will likely be shown. The low-res warning is also displayed if the size and resolution of your image are too small for the size of the image well it is placed into.
We recommend either adjusting the size or DPI of your image or selecting a smaller layout. You can read more about adjusting the DPI ("dots per inch") of your files here.
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How do I delete images from my gallery?
To delete an image from a gallery, first, go to My Account > Galleries (on the left-hand side of the page). Click into the gallery that has the image you want to delete, then click the image you want to delete, and finally click "Delete Image".
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How do I upload photos directly from my mobile device?
To upload photos to a project in the Editor directly from a mobile device, we recommend doing so from our mobile website. These images will then also be accessible in your galleries on your desktop account.