What is the size limit for each image?
Photos must be at or below 18MB for successful upload. Organizing your images into folders before upload will help save time searching for the image online after. If the upload stops due to an intermittent internet connection, take note of what image was uploading in the dialog box, click X (cancel) and restart the upload process from that image.
Scanning your Images? Read our tips in A Practical Guide to Scanning Photos.
How many images can I upload?
You can upload a maximum of 300 images into one gallery at a time, and store a maximum of 500 images in your gallery for project use. A maximum of 300 images can live in the image sidebar of your project. We recommend uploading images in small batches (up to 50 at a time) for the best experience.
If you upload your images into a gallery from the My Account page, only the first 300 images in your gallery will be available for use inside the editor.
How do I upload images from my Instagram, Dropbox, or Facebook?
To use your images from these third party image sources, head to Images > Add Images > select the icon of the source you would like to use. This will connect to that account, so you can log in and select your images. For more information, click here: Uploading Images via Instagram, Facebook, or Dropbox
Multiple Instagram accounts? Upload your images from one account, then head over to instagram.com in the same browser and log out. When you revisit our editor, you will be prompted to sign in again -- it is at that point that you can enter a different username/password.
How do I remove images from the sidebar in the legacy editor?
To remove images from the My Image toolabr, you can "de-select" those images by going clicking Add Images, then "de-select" each image (click to remove the checkmark from each image), and click "Add Selects to Project". This will update the image sidebar within your project, removing the images you de-selected. If you de-select an image that has already been placed into a layout, the image will still be present in that layout once you remove it from the sidebar.
If you have already deleted the gallery itself, those images cannot be removed from the image sidebar.