For the highest quality printed product, we recommend the following:
FILE TYPE: .jpg or .png
DPI (dots per inch): 300 DPI
COLOR PROFILE: sRGB
More info on image specifications can be found here.
What is the size limit for each image?
Photos must be at or below 25MB for successful upload. Organizing your images into folders before upload will help save time searching for the image in the gallery during the building process. If the upload stops due to an intermittent internet connection, take note of what image was uploading in the dialog box, click X (cancel) and restart the upload process from that image.
Scanning your Images? Read our tips in A Practical Guide to Scanning Photos.
How many images can I upload?
You can upload a maximum of 300 images into one gallery at a time, and store a maximum of 500 images in your gallery for project use. A maximum of 300 images can live in the image sidebar of your project. We recommend uploading images in small batches (up to 50 at a time) for the best experience.
If you upload your images into a gallery from the My Account page, only the first 300 images in your gallery will be available for use inside the editor.
How do I upload images from my Instagram, Dropbox, or Facebook?
To use your images from these third party image sources, head to Images > Add Images > select the icon of the source you would like to use. This will connect to that account, so you can log in and select your images. For more information, click here: Uploading Images via Instagram, Facebook, or Dropbox
Multiple Instagram accounts? Upload your images from one account, then head over to instagram.com in the same browser and log out. When you revisit our editor, you will be prompted to sign in again -- it is at that point that you can enter a different username/password.
How do I change my HEIC files to jpg?
Some iPhone images are in the file format .heic. These files are great for saving storage space; however, they are not compatible with our editor. Our editor can only upload .jpg or .png images, so always remember to double-check and convert any files that are in any other format before attempting an upload.
In Preview on Mac, go to File > Export. In the Format section, select JPEG or PNG and hit save. (For Windows Explorer, there are just a few extra steps to take.