If your order has not shipped yet, we may be able to update the shipping address or shipping method. Once a package has shipped, we are unable to make changes.
What’s included in this article?
Can I change my shipping address?
If your order has not shipped, please [contact us] and choose Post-Purchase Requests on the form.
Include your:
- Order number
- Full updated shipping address
Once your order has shipped, we are unable to update the shipping address.
Can I change my shipping method?
If your order has not shipped, please contact us and choose Post-Purchase Requests on the form.
Include your:
- Order number
- Preferred shipping method
- Standard: 5–8 business days
- Economy: 3–5 business days
- Expedited: 2 business days
- Rush: 1 business day
Please note that changing the shipping method may result in an additional charge.
Can I change my billing address?
No change is needed. If your payment was approved and you received an order confirmation, your order has been successfully processed.