If your order has not shipped yet, we may be able to update the shipping address or shipping method. Once a package has shipped, we are unable to make changes.
What’s included in this article?
Can I change my shipping address?
If your order has not shipped, please contact us and choose Post-Purchase Requests on the form.
Include your:
- Order number
- Full updated shipping address
Once your order has shipped, we are unable to update the shipping address. If you have any issues or concerns regarding your order that has shipped please reach out to our team for assistance.
Can I change my shipping method?
If your order has not shipped, please contact us and choose Post-Purchase Requests on the form.
Include your:
- Order number
- Preferred shipping method
- Standard: 5–8 business days
- Economy: 3–5 business days
- Expedited: 2 business days
- Rush: 1 business day
Please note that changing the shipping method may result in an additional charge.
Can I change my billing address?
No change is needed. If your payment was approved and you received an order confirmation, your order has been successfully processed.