You can unsubscribe from our marketing emails at any time using the link at the bottom of any email we send. If you prefer, our team can update your preferences. Transactional emails related to orders and account activity will continue to be delivered.
What is included in this article?
- How do I unsubscribe from emails?
- I tried unsubscribing, but I'm still getting emails. What should I do?
- Can you unsubscribe me manually?
- Will I still receive order or account emails after unsubscribing?
How do I unsubscribe from emails?
You can unsubscribe at any time using the link found at the bottom of any marketing email we send. Clicking this link will take you to a page where you can update your email preferences or opt out entirely.
I tried unsubscribing, but I'm still getting emails. What should I do?
Some emails may take a short time to stop after you update your preferences. If you continue receiving emails after a reasonable period, please reach out to our team and we can assist with removing you from our list.
Can you unsubscribe me manually?
Yes. If you’d prefer not to use the link in your emails, contact our team and we’ll update your subscription status for you.
Will I still receive order or account emails after unsubscribing?
Yes. Transactional emails, such as order confirmations, shipping updates, and account-related notifications, will still be sent, as they are necessary to complete and support your orders.
For specific information about your order, please contact our Customer Experience team, who can access your order details and provide you with the most up-to-date information.
You can contact them through:
- Live Chat: Visit our Help Center and click on the "chat bubble" in the lower right corner (available 9am-5pm Mountain Time)
- Contact Form: Submit a request through our Contact Form if you prefer email communication