We are able to change the shipping address and/or shipping method of an order before it has shipped - please note that once packages have shipped, no changes can be made.
Shipping Address: To change your shipping address, please follow this link to contact us. Choose "Post-Purchase Requests" in the form provided, and include your order number and updated address in the message.
Shipping Method: To change your shipping method, please follow this link to contact us. Choose "Post-Purchase Requests" in the form provided, and include your order number and preferred shipping method in the message. Please note there will be an added charge to change shipping methods.
Billing Address: No worries here - orders only go through in our system if the payment method is approved. Since you received a confirmation, your order is safely processed and good to go.